If you should change your mind about your purchase, then you have 7 working days to return your purchase. You MUST notify us via email to firstname.lastname@example.org, before returning ANY item. Please state in the email:
Reason for returning the item/s
Whether you would like an exchange or refund
Please ensure all items are returned, unused, in their original packaging. If there is any sign of use we will be unable to accept the return.
Unless the item/s is faulty, the customer will pay for return postage and packing. If the item/s is faulty then we will refund your return postage and packing costs.
On receipt of the returned item/s, we will issue a refund within 10 working days. The refund will be made via the original method of payment.
This does not affect your statutory rights.